Wireless Performance

Dell has made a lot of updates to the XPS 15 9560, with a new CPU, GPU, and larger battery all contributing to a better laptop. The exception here is the wireless, which is a Killer Wireless-AC 1535 2x2:2 card in the review unit. The XPS 15 9550 we reviewed featured a Broadcom 3x3:3 card, which was easily the best performing wireless solution we’ve had a chance to test. Broadcom has been bought out, and they’ve dropped some of their products altogether, such as cellular modems, but they do still offer wireless products, but for whatever reason, Dell has now switched to the same Killer NIC they use in the XPS 13. They do offer an Intel Wireless-AC 8265 as well, but we can only test what we have.

WiFi Performance - TCP

The Killer Wireless-AC 1535 is not our favorite wireless NIC, although it has gotten better with driver updates over the last year or so. Performance is generally ok with the NIC, although not class leading by any means, but stability hasn’t ever been its strong suit. During the initial setup of the XPS 15, Windows 10 attempted to download the Creators Update, but the wireless disconnected twice during this process, causing the update to fail. That happens far too often with this NIC, especially if the drivers are not up to date.

Another issue that Killer needs to get on top of is that its OEMs using its products don’t seem to have any motivation to ensure that they are offering their clients the latest version of the Killer software suite, which has improved quite a bit since the previous Windows 8 style app. The new app has been out for quite a while, but despite this, Dell is shipping the XPS 15 with the older version.

Killer is one of the few manufacturers to offer a MU-MIMO NIC, so there are advantages to it (although the Intel 8265 also offers this) but the performance and stability are not as solid as the Intel solution.

Thermals

Compacting the XPS 15 with the Infinity Edge display could have been a cause for concern for performance, since there’s less internal room for fans and heatsinks, but as we saw with the previous generation, Dell has done the necessary engineering to allow full performance without any thermal throttling over time. To test this on the new XPS 15, we ran Dragon Age Inquisition for an extended time, and logged the temperatures and other statistics to file.

The XPS 15 with the NVIDIA GTX 1050 doesn’t have any throttling issues, even under maximum load for an extended period. The GPU temperature and frequency was incredibly stable throughout the test, at 77°C and 1202 MHz respectively.

Noise

The downside of good thermals is often noise, especially as laptops have gotten thinner and lighter. With a 45-Watt CPU, and discrete GPU, there’s a chance that good thermals will come at the expense of a loud laptop.

Luckily Dell has enough cooling capacity that it can be practically silent at idle, which isn’t the case for plenty of notebooks. If you like a quiet office, the XPS 15 would fit in well. Under load, the noise does ramp up, but it only gets to about 52 dB(A) with the SPL meter 1-inch over the trackpad. While plenty audible, for a notebook with a GPU, it is pretty reasonable.

Audio

Dell offers WAVES MaxxAudio Pro software to customize the audio experience, and it has a very nice interface to made adjustments to all aspects of the audio experience, with a great EQ and the ability to create and save profiles. It also lets you do some pseudo 3D affects to headphone audio.

The speakers on the XPS 15 are located on the bottom of the notebook, near the front, and they offer plenty of volume. The system was peaking close to 90 dB(A) with the SPL meter 1-inch over the trackpad, making this one of the louder notebooks around. As with all portable computers, the frequency response is not ideal, with a noticeable lack of depth in the response.

Battery Life and Charge Time Final Words
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  • yetanotherraj - Monday, July 31, 2017 - link

    "Near the end of 2015, Dell rolled out their new XPS styling queues" ... you mean "cues"?
  • linster - Monday, July 31, 2017 - link

    Where is this option to select the Intel WiFi card instead of Killer? Configuration tool on Dell's website isn't giving me an option to do this.
  • petteyg359 - Monday, July 31, 2017 - link

    I'd rather have the Broadcom chip in the Killer than Intel. Broadcom's Linux drivers actually work reliably, unlike Intel who was putting out buggy as hell drivers for their card in my L502x XPS 15. Several months of broken Wi-Fi and constant connection fails and dropping every two minutes in few rare success cases was great fun...
  • Brett Howse - Monday, July 31, 2017 - link

    Killer is based on Qualcomm not Broadcom.
  • petteyg359 - Tuesday, August 1, 2017 - link

    Yep. I appear to have been brainless yesterday. Point remains, just search and replace :) I'll take everything Atheros over Intel any day.
  • Vatharian - Monday, July 31, 2017 - link

    What is this 99 Wh limit you mention at the beginning of the article?
  • tipoo - Monday, July 31, 2017 - link

    You can't fly with more than a 100Wh battery, so most laptops are at most 99Wh.
  • SaolDan - Monday, July 31, 2017 - link

    Intel 6D 530?? HD?
  • twtech - Monday, July 31, 2017 - link

    I have the 9550, which has the same chassis & display with different internals. Overall, I like the laptop - I wish every manufacturer would use a similar layout that maximizes display size. But I've had quite a few issues with it, and I'm wondering if any of them apply to the 9560.

    One of the big ones was an issue with the integrated graphics drivers - I don't know if it was actually an overheating issue later mitigated by the updated drivers, or if the software was just buggy, but for quite a while the driver would crash and restart repeatedly. I thought the machine was damaged - turned out a driver update was all that was needed to fix it, but it took months to get it. That issue I assume has probably been fixed.

    The spacebar on the keyboard may be impeded by the battery ribbon cable that runs underneath it, if the cable is at all loose. A loose battery cable sticks up a bit, it interferes with the spacebar, causing it to intermittently not register keypresses. This one could still be an issue for the 9560 if nothing has changed about the design or manufacturing process.

    I also recently had an issue with battery swelling in my 9550. It manifested itself as an increasingly hard-to-click touchpad - it's probably actually a good thing that it did, because an expanding battery is an explosion risk otherwise. Searching for information on the ultimately-unusable touchpad led me to the source of the problem. Apparently the battery is susceptible to the issue if you leave the laptop plugged in most of the time. I self-replaced the battery which isn't very difficult - provided you have the right tool to remove the screws.
  • CubicleHermit - Monday, July 31, 2017 - link

    Nice review. I've had mine for about two months now, and agree with almost everything you've said. The one exception is the absolutely awful time I had for the first few weeks with the Killer wireless card which among other problems would not connect to the EAP authenticated network at my work or work at all under Linux which I dual boot. Fortunately, unlike some other machines, the wireless card is still a plain M.2 card and was dead easy to replace with an Intel 8265 which works much better.

    The only annoyance opening the machine is the Torz TX5 screwdriver needed, and that is the same one as all of Dells other extrathin XPS and Precision models so it was easy to find.

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